Terms & Conditions

For wholesale customers please see our Wholesale Terms & Conditions.

Pricing

All prices listed on this website are in New Zealand dollars. GST is included for New Zealand orders. We reserve the right to amend or rectify any errors in pricing or product specification within a reasonable timeframe of being notified of it or after an order has been processed.

Secure Shopping

The ecommerce facility on this website uses sophisticated encryption technology. This means at the checkout, our servers and your computer encrypts information that you enter into your computer, such as credit card details, billing and delivery address. Because it is encrypted, other computers are unable to make sense of it, therefore keeping this information private.

Content

We endeavour to ensure that any content is current, accurate and complete when you access it. However, we will take steps to correct any error or inaccuracy in any content which is brought to our attention within a reasonable timeframe of being notified.

This website may contain content provided by third parties and links to third party websites. This is provided for your convenience only and we are not responsible for any third party content on our website or any website to which our website contains links. The inclusion of any such content or links does not imply our endorsement or approval of any linked website or any association with its owners or operators. You must make your own assessment of the suitability of the content for your own purposes. You are solely responsible for the actions you take in reliance on the content on, or accessed through, this website. We may change the content on this website at any time without prior notice. If you wish to verify any content on this website then you should contact us.

ORDERS & DELIVERY

For wholesale customers please see our Wholesale Terms & Conditions.

An order made via this website is an offer to purchase one or more goods. When we receive a valid order from you, we will accept this offer by confirming via email that we have received and are processing the order.

We will deliver the goods set out in your order almost anywhere in the world. Delivery options and charges are provided during checkout.

We reserve the right to review delivery charges relating to your order. If delivery charges need to be changed we will notify you, in which case you may cancel the order (or any part of it) and you will receive a refund (including the applicable delivery charges) in respect of those goods which will not be delivered.

We will endeavour to dispatch orders by the next working day.

Different shipping methods are offered on this website. The following are estimates of delivery time.

Standard Post:

within NZ – up to 5 working days
to Australia – 3 to 10 working days
to rest of world – 6 to 15 working days

Courier:

within NZ – 1 to 3 working day
to Australia and rest of world – 2 to 6 working days

International Small Parcel:

to Australia and rest of world – 3 to 10 working days

Delivery will be deemed to have been completed when the goods have been delivered to the address provided by you.

We will not be liable to you for any damages, costs or expenses of any kind, suffered or incurred by you due to the order not being fulfilled or the goods not being delivered within the anticipated delivery time.

Customs

Orders outside of New Zealand may be subject to import duties and taxes, which are levied once a shipment arrives in the country of destination. These vary from country to country and we recommend you check how they will be applied to your order and whether you may incur additional costs. We are not responsible for delays due to customs.

Risk

Risk and responsibility for loss and damage in relation to the goods will pass to you on delivery to the address you provide. If goods are delivered to an unattended location then such goods shall be left at your sole risk.

Your Information

Please ensure that any information that you provide when creating an account on this website is correct, complete and up-to-date and please advise us as soon as possible if any of this information changes or you become aware of any inaccuracy in the information you have provided. If you are providing information about a person other than yourself, you warrant that you are authorised by that person to provide that information. We cannot be held responsible for delivery problems to addresses that contain incorrect or incomplete information.

You are responsible for maintaining the confidentiality of your account and password and for preventing unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Returns

You can return any goods purchased on this website to receive a refund of the purchase price or exchange the goods by contacting us within 14 days of delivery and shipping goods back to us within 30 days of delivery.

You are responsible for return shipping costs. If the goods are not returned in their original condition and packaging, you are responsible for any loss in value or any costs to return the goods to you.

To return goods please contact us and we will advise you on how best to return them.

Force Majeure

We will not be responsible for any delay or failure to comply with our obligations under these terms of sale if the delay or failure arises from any cause which was beyond our reasonable control. This does not affect any of your statutory rights.

Amendments

We may amend these terms from time to time, so you should check and read these terms of use regularly. By continuing to use this website after any such amendment, you are deemed to have agreed to the amended terms of use.

New Zealand Consumer Guarantees Act

If the goods are subject to the New Zealand Consumer Guarantees Act 1993 ("CGA"), you may have statutory rights and remedies which are not excluded nor limited by the above provisions unless you are acquiring the goods for business purposes, in which case all of the above exclusions and limitations will apply and the CGA will not apply.

Jurisdiction and Governing Law

These terms of use and any matters or disputes connected with this website will be governed by New Zealand laws and will be dealt with in New Zealand courts.

Copyright & Ownership

Badger is a brand owned by The Fount. Goods and services on this website are provided by The Fount.

The Badger logo is a registered trademark.